Policies

Late Policy

Please arrive at least five minutes* before your scheduled appointment time in order to ensure a full massage session.

*If you are a new client, then you will need to arrive 15-10 minutes early to fill out paperwork.

Clients arriving late will receive the rest of their appointment time and will be charged for the full scheduled appointment time. Clients arriving more than 15 minutes late will be rescheduled.

Cancellation Policy

• You may cancel your appointment without charge anytime before the 11:59pm on the business day preceding your appointment.

• Same day cancellations will be charged 50% of the scheduled service price.

• If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.

Sick Policy

Both therapists and clients are vulnerable to infection from contagious illnesses. If you come in sick, it can worsen your condition. Please reschedule your appointment if you are feeling unwell. Clients with any of the following illnesses, or any other contagious illnesses not listed, will be rescheduled: Vomiting, fever, cold, influenza, diarrhea, measles, mumps, rubella, chicken pox, head lice, scabies, impetigo, meningitis, conjunctivitis, hepatitis A, thrush, polio, ringworm of the body, feet or scalp, meningococcal disease, and whooping cough. 

Privacy Policy

Béni Massage collects your information when needed to identify you, such as when scheduling an appointment, filling out a new client form, or filling out a survey. This information may include your name, birth date, e-mail address, mailing address, and telephone number. Béni Massage will never disclose your personal information to other companies.